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What to Expect During Your First HVAC or Plumbing Service Call


Preparing for Your First Service Visit

When you schedule your first appointment with M and M Heating, AC, Plumbing & Electrical, we want you to feel completely comfortable and informed. Here’s everything you need to know about working with our trusted service professionals in Northern Colorado.

Before Your Appointment

• Clear a path to your HVAC system, water heater, or work area
• Secure pets in a separate room
• Make a list of any concerns or issues you’ve noticed
• Note how long you’ve experienced the problem
• Have your service history ready (if available)

During the Visit

1. Our uniformed technician will arrive within the scheduled window
2. We’ll discuss your concerns and perform a thorough inspection
3. You’ll receive a clear explanation of the issue
4. We’ll provide upfront pricing before any work begins
5. Upon approval, repairs or maintenance will be completed

Service Areas

We proudly serve multiple Colorado communities:
• Dacono
• Erie
• Firestone
• Frederick
• Johnstown
• Longmont

Payment and Guarantees

• Multiple payment options accepted
• Written estimates provided
• Satisfaction guaranteed
• Warranties on parts and labor
• No surprise pricing or hidden fees

After Service Care

• Detailed documentation of work performed
• Maintenance recommendations
• Tips for preventing future issues
• 24/7 emergency service availability
• Follow-up support as needed

Remember to ask about our maintenance plans to keep your systems running efficiently year-round and prevent costly repairs in the future.

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